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Welcome to the Town of DeWitt Water Department

The Town’s Water System is a distribution system that delivers water purchased from OCWA and the City of Syracuse. On this website you can find information on the water you receive, where to call in an emergency, how to pay your bill along with links to our water suppliers.  Water Saving Tips
Please note that the Water Department does not handle storm water issues.
Online Bill Pay - Click Here 

Drinking Water Alerts - Click Here
for up to date water incident information. Restoration times are estimates. Affected areas may have low water pressure. Please read FAQ section for more information.


Due to water supply charge increases from both OCWA and the City of Syracuse to the Town of DeWitt, it was necessary for the Town to raise the water rates effective November 22, 2022.

Water rates have increased15%. The minimum bill for residential customers will be $70.00.

Rates will be effective on the following dates:

Residential customers effective - June 1, 2023 
• Quarterly customers effective - May 1, 2023
• Monthly billed accounts effective - January 1, 2023 
* Sprinkler accounts are billed once a year  every May 1st. They have doubled

Sanitary Sewer
The sewer districts within the Town are maintained by Onondaga County Department of Water Environment Protection and can be serviced by calling (315) 435-3157.  This number is answered 24 hours a day.  Property owners are responsible for maintenance from the vent or clean out, to the building, and the Town is responsible from the vent or clean out, to the sewer main.

Drinking Water Emergencies After Hours
Call the after hours number at:
 (315) 437-8331

Storm Water Drain Issues
contact the Town of DeWitt Highway Department at:

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