NOTICE: Town of DeWitt BOIL WATER ORDER LIFTED Saturday, Sept. 26th 5:30pm Click here for more information.
NOTICE: When paying your bill online, please leave the Customer # field blank. Only complete the required fields; Last Name and Street Name.
If you have an appointment for water repairs, please review the Water Department Appointment Protocols thoroughly beforehand.
Online bill pay is now available! Click here to pay your bill online
Contact Information
Mathew Reynolds, Water Superintendent
Mailing Address
Town of DeWitt
Water Department
5400 Butternut Drive
East Syracuse, NY 13057-8509
Phone: (315) 446-3910 x 4
Fax: (315) 449-0620
Emergency Phone Number After Hours: (315) 437-8331
Email: water@townofdewitt.com
Office Hours: Monday - Friday 8:00 am to 4:30 pm
Department Staff: Steve White, Ben Simonson, Barb Turner
Sanitary Sewer
The sewer districts within the Town are maintained by Onondaga County Department of Water Environment Protection and can be serviced by calling (315) 435-3157. This number is answered 24 hours a day. Property owners are responsible for maintenance from the vent or clean out, to the building, and the Town is responsible from the vent or clean out, to the sewer main.
Directions to Town Hall
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