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  Departments  >  Water

DEPARTMENTS

WATER

IMPORTANT NOTICE 9/18/20: The Onondaga County Health Dept. has issued a BOIL WATER ORDER for some areas – RESIDENCES AND BUSINESSES - in the Town of DeWitt. The areas of concern are fed water from the City of Syracuse.

 

Please see the MAP AT THIS LINK for effected areas, detailed information, and precautions. If your home or business is within the affected areas DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST.

 

CLICK HERE FOR MORE INFORMATION ON THE BOIL WATER ORDER

 

 

NOTICE: When paying your bill online, please leave the Customer # field blankOnly complete the required fields; Last Name and Street Name. 

 

If you have an appointment for water repairs, please review the Water Department Appointment Protocols thoroughly beforehand. 

 

Online bill pay is now available! Click here to pay your bill online.

 

Contact Information

Mathew Reynolds, Water Superintendent

 

Mailing Address

Town of DeWitt

Water Department

5400 Butternut Drive
East Syracuse, NY 13057-8509

 

Phone: (315) 446-3910 x 4

Fax: (315) 449-0620

Emergency Phone Number After Hours: (315) 437-8331

Email: water@townofdewitt.com 


Office Hours: Monday - Friday 8:00 am to 4:30 pm


Department Staff: Steve White, Ben Simonson, Barb Turner

 

Sanitary Sewer

The sewer districts within the Town are maintained by Onondaga County Department of Water Environment Protection and can be serviced by calling (315) 435-3157.  This number is answered 24 hours a day.  Property owners are responsible for maintenance from the vent or clean out, to the building, and the Town is responsible from the vent or clean out, to the sewer main.

 

Directions to Town Hall

 

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