IMPORTANT NOTICE 9/18/20: The Onondaga County Health Dept. has issued a BOIL WATER ORDER for some areas – RESIDENCES AND BUSINESSES - in the Town of DeWitt. The areas of concern are fed water from the City of Syracuse.
Please see the MAP AT THIS LINK for effected areas, detailed information, and precautions. If your home or business is within the affected areas DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST.
CLICK HERE FOR MORE INFORMATION ON THE BOIL WATER ORDER
NOTICE: When paying your bill online, please leave the Customer # field blank. Only complete the required fields; Last Name and Street Name.
If you have an appointment for water repairs, please review the Water Department Appointment Protocols thoroughly beforehand.
Online bill pay is now available! Click here to pay your bill online.
Mathew Reynolds, Water Superintendent
Town of DeWitt
5400 Butternut Drive
East Syracuse, NY 13057-8509
Phone: (315) 446-3910 x 4
Fax: (315) 449-0620
Emergency Phone Number After Hours: (315) 437-8331
Office Hours: Monday - Friday 8:00 am to 4:30 pm
Department Staff: Steve White, Ben Simonson, Barb Turner
The sewer districts within the Town are maintained by Onondaga County Department of Water Environment Protection and can be serviced by calling (315) 435-3157. This number is answered 24 hours a day. Property owners are responsible for maintenance from the vent or clean out, to the building, and the Town is responsible from the vent or clean out, to the sewer main.
Directions to Town Hall
Please feel free to send us your comments, concerns and questions, use the form below!