IMPORTANT NOTICE: When paying your bill online, please leave the Customer # field blank. Only complete the required fields; Last Name and Street Name.
Online bill pay is now available! Click here to pay your bill online.
In an effort to reduce the spread of the Coronavirus, the Water Department is currently closed to customers. A staff member will be available to answer phone calls Monday - Friday, 8:00am - 1:00pm. After 1:00pm, please leave a message and your call will be returned the next business day.
Mathew Reynolds, Water Superintendent
Town of DeWitt
5400 Butternut Drive
East Syracuse, NY 13057-8509
Phone: (315) 446-3910 x 4
Fax: (315) 449-0620
Emergency Phone Number After Hours: (315) 437-8331
Office Hours: Monday - Friday 8:00 am to 4:30 pm
Department Staff: Steve White, Ben Simonson, Barb Turner
The sewer districts within the Town are maintained by Onondaga County Department of Water Environment Protection and can be serviced by calling (315) 435-3157. This number is answered 24 hours a day. Property owners are responsible for maintenance from the vent or clean out, to the building, and the Town is responsible from the vent or clean out, to the sewer main.
Directions to Town Hall
Please feel free to send us your comments, concerns and questions, use the form below!