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  Departments  >  Taxes  >  Frequently Asked Questions

TAXES

FREQUENTLY ASKED QUESTIONS

Important information about the payment of taxes is found on the tax bill itself, both on the front and the back. Much of the same information is set forth below in a question-and-answer format for ease of use, but in case of a discrepancy, it is the information on the bill which is controlling.

 

1.       When are my taxes due?

The exact date that taxes are due varies slightly from year to year. Generally, the School Tax is due during the month of September and the County and Town (“property”) Tax is due during January.  No interest (“penalty”) is charged for payments made during this period.

 

2.       Can I make partial payments?

Yes, as long as your first partial payment is made during the penalty-free period when the taxes are due.

 

3.       How can I pay my bill?

You can pay with cash, check, money order or credit card. Checks are payable to: “Angela Epolito, Tax Receiver”. .

 

Payment can be made either in person or mail. Payment is accepted at the Tax Department counter at Dewitt Town Hall, 5400 Butternut Drive, during regular business hours and during any additional hours specified on the tax bills. Generally, Town Hall is open for the payment of taxes on the morning of the last Saturday in each collection period.

You can mail your tax payment to:  Dewitt Tax Department, 5400 Butternut Drive, East Syracuse, NY 13057. Payments are considered “paid” as of the date of the U.S. Postal Service postmark. (Check your bill for alternatives to the Postal Service.)  


If you are mailing your payment on or near the last day, please note that the commonly used in-office franking machines such as Pitney-Bowes and Hassler do not constitute proof of mailing on the date stamped. We strongly recommend that you take your payment into a U.S. Post Office to insure that it is hand-cancelled with the date. The Taft Road Post Office generally has the latest postal box pickup.

 

 

4.       I plan to order a check from my bank. What should I be aware of?

There is generally a delay between the date a check is ordered and the date it is mailed. This presents a problem at the end of the penalty-free period as banks use in-office franking machines that do not meet the requirements for proving the date of mailing.  Please plan far enough ahead to avoid this problem.

 

5.       I received a bill for a property I don’t own anymore. What should I do?

Please forward the bill to the new owner or return it to this office as soon as possible, preferably with a note of explanation. 

 

6.   How do I change my mailing address?

Your mailing address must be changed through the Assessor’s Office. If more information is needed, the Assessor can be reached at (315) 446-3910 ext. 8. 

 

7.   How do I apply for STAR?

The STAR Program and all exemptions are administered through the Assessor’s Office. The Assessor can be reached at (315) 446-3910 ext. 8. For Basic Star exemptions, contact NYS at (518) 457-2036.

 

8.   How do I get a copy of my bill?

The most recent two years of bills can be found on Onondaga County’s Real Property Tax Services website.

 

Directions for Obtaining Tax Bills from the Onondaga County Website:

 

Open Onondaga County Real Property Tax Services Home Page. Follow the prompts to:

  1. 2018 Town/County Tax Bills (on right of screen)
  2. Fill in property address or select new property search to locate your property by tax map number or mailing address.
  3.  Enter

       4.   The property tax bill is available for display or printing in pdf format.

 

 

9.   How do I get a receipt?

If you would like a stamped receipt, please present your entire bill with your payment, either in person or through the mail. The top portion of the bill will be stamped with the payment date and returned to you.  At the end of each collection period stamped receipts will be mailed to property owners whose tax bills are paid through escrow accounts. Copies of tax bills showing the date payment was made are also available from the Onondaga County Real Property Tax Services website,  as detailed above.

 

10.   Any last words of advice?

Glad you asked. If you are mailing us your payment as a check, please include a telephone number where you can be reached. Even small discrepancies can prevent us from cashing a check and may result in an otherwise ‘on time’ payment having late fees assessed.

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