Complaint Policy for Planning & Zoning
How to Submit a Complaint or Inquiry
Complaints can be filed in person or by fax. A Complaint Form is required to be filled out with the nature and location of the question or problem you wish to have investigated along with the name, address and phone number of the inquirer, as required by Town policy.
The CONFIDENTIALITY of a complaint maker is promised. However, Planning & Zoning may ask that you provide a statement or testify if there is a violation and it is necessary to prosecute.
How We Investigate
A Code Enforcement Officer will be assigned to investigate the complaint depending on the seriousness and immediacy of the complaint as well as staff availability.
What to Expect
A Code Enforcement Officer may contact the complainant in order to obtain details regarding the case.
Complaint About Your Property
If Planning & Zoning receives a complaint about your property, you will be informed of the nature of the complaint, interviewed regarding the circumstances, and may be requested to permit physical inspection of the premises. If a violation is found, you will be given a reasonable period of time to correct the matter. You are encouraged to contact a Code Enforcement Officer to discuss the violation and compliance steps.
When the Town of DeWitt Considers Prosecution
Planning & Zoning will proceed with prosecution if the violator fails to comply with an Order of Correction. A court appearance ticket will then be issued to appear in the Town Justice Court.
Planning & Zoning does not customarily investigate anonymous complaints whether written or verbal.
Planning & Zoning Does Not:
- Moderate neighbor or interpersonal disputes.
(Alternative: Talk with your neighbor or use a neutral third party.)
- Investigate boundary/ownership disputes.
(Alternative: Compare your survey with your neighbor’s or contact a surveyor.)
What You Can Do to Help
- COLLECT and record as much information about the alleged violations as possible.
- REPORT suspicious or suspected violations to Planning & Zoning.
Codes Enforcement Team
(315) 446-3910 x 3